Privacy

At  Insight Global, we are committed to protecting your privacy. We will  only store, use and disclose the information that we collect from you  lawfully. When you sign up for a course or other event, we will need to  take information such as your name, address, email, phone number and  payment details. We will only use this information for such purposes as  processing any payment you have made, providing the course, event or  Newsletter that you have signed up for and for our records.

How we use your information

1. E-newsletter

If  you have chosen to take a course with Insight, this will automatically  opt you in to our Newsletter, this will include details of upcoming  courses, events, news, opportunities, and promotions.  Insight Global  uses a third party provider, MailChimp, to deliver our e-newsletters.  Statistics around email opening and clicks using industry standard  technologies help us to monitor and improve our e-newsletter. For more  information, please see MailChimp’s privacy notice. If you wish to opt out, you may unsubscribe at any time.

Email  marketing: we may send you emails about our site and related course(s),  registration, course content, your course progress or other updates. We  may also use your email to inform you about changes to the course,  survey you about your usage, or collect your opinion.

2. How do you get my consent?

When  you provide us with personal information to become a learner on our  site, make a purchase, or participate in the course, you imply that you  consent to our collecting it and using it for that specific reason only.

If  we ask for your personal information for a secondary reason, like  marketing (as in the e-newsletter above), we will either ask you  directly for your expressed consent, or provide you with an opportunity  to say no.

How do I withdraw my consent?

If  after you opt-in, you change your mind, you may withdraw your consent  for us to contact you, for the continued collection, use or disclosure  of your information, at anytime, by contacting us at [email protected].

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service [www.insight-global.ca/pages/terms]

4. Thinkific

Our  course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They  provide us with the online course creation platform that allow us to  sell our product/services to you.

Your data is stored  through Thinkific’s data storage, databases and the general Thinkific  application. They store your data on a secure server behind a firewall.

Payment:

If  you make a purchase on our site, we use a third party payment processor  such as Stripe or Paypal. Payments are encrypted through the Payment  Card Industry Data Security Standard (PCI-DSS). Your purchase  transaction data is stored only as long as is necessary to complete your  purchase transaction.

All direct payment gateways  adhere to the standards set by PCI-DSS as managed by the PCI Security  Standards Council, which is a joint effort of brands like Visa,  MasterCard, American Express and Discover.

PCI-DSS  requirements help ensure the secure handling of credit card information  by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .

5. Third Party Services

In  general, the third-party providers used by us will only collect, use  and disclose your information to the extent necessary to allow them to  perform the services they provide to us.

However,  certain third-party service providers, such as payment gateways and  other payment transaction processors, have their own privacy policies in  respect to the information we are required to provide to them for your  purchase-related transactions.

For these providers, we  recommend that you read their privacy policies so you can understand the  manner in which your personal information will be handled by these  providers.

Certain providers may be located in or have  facilities that are located in a different jurisdiction than either you  or us. If you elect to proceed with a transaction that involves the  services of a third-party service provider, then your information may  become subject to the laws of the jurisdiction(s) in which that service  provider or its facilities are located.

As an example,  if you are located in Canada and your transaction is processed by a  payment gateway located in the United States, then your personal  information used in completing that transaction may be subject to  disclosure under United States legislation, including the Patriot Act.

Once  you leave our course website or are redirected to a third-party website  or application, you are no longer governed by this Privacy Policy or  our website’s Terms of Service.

Links

When  you click on links on our course site, they may direct you away from  our site. We are not responsible for the privacy practices of other  sites and encourage you to read their privacy statements.

6. Security

To  protect your personal information, we take reasonable precautions and  follow industry best practices to make sure it is not inappropriately  lost, misused, accessed, disclosed, altered or destroyed.

If  you provide us with your credit card information, the information is  encrypted using secure socket layer technology (SSL) and stored with a  AES-256 encryption.  Although no method of transmission over the  Internet or electronic storage is 100% secure, we follow all PCI-DSS  requirements and implement additional generally accepted industry  standards.

Cookies

We  collect cookies or similar tracking technologies. This means information  that our website’s server transfers to your computer. This information  can be used to track your session on our website. Cookies may also be  used to customize our website content for you as an individual. If you  are using one of the common Internet web browsers, you can set up your  browser to either let you know when you receive a cookie or to deny  cookie access to your computer.

  • We use cookies to recognize your device and provide you with a personalized experience.

  • We  also use cookies to attribute visits to our websites to third-party  sources and to serve targeted ads from Google, Facebook, Instagram and  other third-party vendors.

  • Our  third-party advertisers use cookies to track your prior visits to our  websites and elsewhere on the Internet in order to serve you targeted  ads. For more information about targeted or behavioral advertising,  please visit https://www.networkadvertising.org/understanding-online-advertising.

  • Opting  out: You can opt out of targeted ads served via specific third-party  vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

  • We  may also use automated tracking methods on our websites, in  communications with you, and in our products and services, to measure  performance and engagement.

  • Please  note that because there is no consistent industry understanding of how  to respond to “Do Not Track” signals, we do not alter our data  collection and usage practices when we detect such a signal from your  browser.

Web Analysis Tools

We  may use web analysis tools that are built into the Insight Global  website to measure and collect anonymous session information.

7. Age of Consent

By  using this site, you represent that you are at least the age of  majority in your state or province of residence, or that you are the age  of majority in your state or province of residence.

8. Changes to this Privacy Policy

We  reserve the right to modify this privacy policy at any time, so please  review it frequently. Changes and clarifications will take effect  immediately upon their posting on the website. If we make material  changes to this policy, we will notify you here that it has been  updated, so that you are aware of what information we collect, how we  use it, and under what circumstances, if any, we use and/or disclose it.

If  our site or course is acquired or merged with another company, your  information may be transferred to the new owners so that we may continue  to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If  you would like to: access, correct, amend or delete any personal  information we have about you, register a complaint, or simply want more  information contact our Privacy Compliance Officer at  [email protected]